Service
Import & Export Management
Import and export management means we coordinate the whole trade lane on your behalf — supplier liaison, freight booking, documentation, customs and delivery — instead of leaving you to stitch together separate providers.
What's included
Everything covered under import & export
Supplier and buyer coordination
We deal with the counterparty's logistics team directly so you do not have to.
Incoterm guidance
Clear advice on where your responsibility and cost start and stop.
Documentation management
Invoices, packing lists, certificates and permits prepared and checked before they cause delays.
Route and mode planning
The combination of sea, air and road that meets your cost and deadline.
Landed cost visibility
Freight, duties and handling laid out up front, with no hidden charges.
Single point of contact
One named person accountable for the shipment, start to finish.
Who this is for
- Businesses trading internationally without an in-house logistics team
- Companies managing multiple suppliers across different countries
- Teams that have outgrown ad-hoc freight arrangements
Documents you'll need
- Commercial invoice and packing list
- Purchase order or sales contract
- Import or export licence, where the commodity requires one
- Certificate of origin
- Bank and letter of credit documents, where applicable
Requirements vary by commodity and route. We confirm the exact list for your shipment before booking.
How it works
The process, step by step
- 01
Understand the trade lane
Origin, destination, commodity, volume, frequency and the commercial terms already agreed.
- 02
Plan and price
We propose a route and mode, and set out the full landed cost.
- 03
Execute
Booking, collection, documentation and customs, coordinated by one team.
- 04
Report
Status at each milestone, and a record of documents for your files.
Questions
Frequently asked questions
Need import & export?
Tell us what you are shipping and where it needs to be. We will come back with routing options and an honest rate.