Service
Door-to-Door Cargo Delivery
Door-to-door delivery means we collect from the origin address and deliver to the destination address, handling the freight, the customs clearance and the final mile in between. One provider, one point of accountability.
What's included
Everything covered under door-to-door
Collection at origin
Pickup from your supplier's premises, factory or warehouse.
Main leg freight
Sea, air or road, chosen to match your deadline and budget.
Customs at both ends
Export clearance at origin and import clearance at destination.
Last-mile delivery
Final delivery to the address you specify, not just to the port.
Milestone updates
Status at collection, departure, arrival, clearance and delivery.
One point of contact
No handoffs between providers, and no gaps where responsibility gets lost.
Who this is for
- Businesses that want one invoice and one accountable provider
- E-commerce sellers shipping to customers or fulfilment centres
- Anyone who has lost a shipment in the gap between two providers
Documents you'll need
- Commercial invoice and packing list
- Collection and delivery addresses with contacts
- Bill of lading or air waybill
- Import permits, where the commodity requires them
Requirements vary by commodity and route. We confirm the exact list for your shipment before booking.
How it works
The process, step by step
- 01
Book
Give us both addresses, the cargo details and the date you need it delivered.
- 02
Collect
We pick up from origin and handle export formalities.
- 03
Move
Main leg freight on the mode agreed.
- 04
Clear
Import clearance handled on arrival.
- 05
Deliver
Final mile to the destination address, with proof of delivery.
Questions
Frequently asked questions
Need door-to-door?
Tell us what you are shipping and where it needs to be. We will come back with routing options and an honest rate.